Vicky Halls Cat Behaviour Counsellor

Understanding cat behaviour will help you and your cat have a better relationship. Follow some real case studies in my award winning Books

Got a question? My Feline FAQs and Free Guides page answers some of the most commonly asked questions and gives you access to some great advice in my free cat behaviour guides.

My Consultancy Services

I offer two types of consultation: One that is undertaken in your home and one that is conducted by telephone. Here are the details:

Home Consultation

Home consultations take place on referral from veterinary surgeons only and deal with many different behaviours, including:

  • Urine Spraying
  • House soiling
  • Aggression
  • Anxiety
  • Any other behaviour that conflicts with the owner's expectations
    • The home consultation service includes:

      • A consultation in the home lasting approximately two to three hours
      • A holistic approach to therapy, exploring diet, personality, lifestyle and relationships
      • A comprehensive written report including history, explanation of the behaviour and a detailed behaviour modification programme tailored to the client's individual needs
      • A written report to the referring veterinary surgeon
      • Continued client support via email or telephone
      • Continued liaison with the veterinary surgeon (if applicable)
        • Some problems require both medical and behavioural treatment and I always work closely with the referring veterinary surgeon to provide the best possible combination of medication, diet and behaviour therapy.

          Veterinary surgeons can refer cases for treatment by completing the referral form below and either emailing it to or faxing it to 01795 532646, or it can be posted to Vicky Halls, PO Box 269, Faversham, ME13 3AZ accompanied by the patient's medical history.

          Fees and Insurance

          Fees for home consultations may be covered by the larger pet insurance companies. Vicky is covered by comprehensive professional indemnity insurance and also works with a network of some of the most experienced pet behaviour counsellors in the country to ensure that veterinary practices can obtain help with any companion animal experiencing behaviour problems.

Telephone Advice

This is pre-arranged one-to-one telephone advice with myself. It is a chargeable service and is not covered by pet insurance. This is not a substitute for the comprehensive behavioural assessment. It is a way for me to provide good generic advice about the more basic issues, such as introducing a new cat into the house, stopping a cat from scratching furniture and moving house.

Booking an Appointment for a Telephone Advice:

Email with details of your full name and contact telephone number and a brief description of the problem (this should include the cat's name, age, sex and breed). I will then email you back to arrange a date and time for the consultation and give you details of how to make payment.


The fee for a telephone consultation of approximately 45 minutes is £55 and I do ask that payment be made in advance by cheque or bank transfer.

If you are considering making a booking please note the following:

I can't always get to everyone as quickly as I would like and the timescales for appointments can sometimes be fairly lengthy.

All appointments for both home and telephone consultations are allocated on a first come first served basis.

If you are unsure whether a comprehensive consultation is appropriate for your situation, please email and I will be happy to give you guidance.

If you would like to find out how others have found the consultations please visit the Testimonials page.

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